Mystic Dunes Resort: The good and bad review you need to read
By Brian Miller
In today’s modern era, nothing is as important as a family unless that includes the internet and telephone service.
Mystic Dunes may have been a great surprise inside, but we quickly learned that we would be spending our week cut off from the real world, at least most of the time. We have T-Mobile service and I had to stand outside on the curb to get a single bar of coverage. I wasn’t the only one. I spoke with several other guests who had different carriers and were going outside to make calls. I missed four important calls during my stay.
It was quite comical seeing so many people standing outside with their arms in the air trying to get service. What’s funny is if you drive outside of the resort, you get service pretty easily. Are they blocking the cells service at Mystic Dunes? That I don’t know but it felt like it.
If the cell service wasn’t great, the internet service was worse. They claim to have WIFI but we could not get WIFI in our bedroom and my 17-year old barely got in his room and it was extremely slow. The resort offers a “premium” connection for $3.99 a day, I tried it. It made no difference at all in my reception. I managed to find decent reception at the kitchen counter but it was too unreliable and inconsistent to get any work done.
I spoke with another guest who complained to the front desk and he said they dismissed him and said that it “is what it is”. When I contacted the front desk about it, they pretty much said the same thing.